Privacy Policy

Introduction

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At TerraNova Salon & Day Spa, accessible via www.terranovasalon.com, your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

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1. Information We Collect: When you use our website or services, we may collect the following types of information:

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Personal Information: Name, email address, phone number, and billing details provided during bookings or when purchasing products.

Non-Personal Information: Data related to how you interact with our website, such as your IP address, browser type, and cookies.

2. How We Use Your Information: We use your personal information for the following purposes:

 

Service Delivery: To schedule appointments, process payments, and send booking confirmations.
Communication: To contact you regarding your appointments, promotions, or service updates.
Improvement of Services: To analyze customer behavior and website traffic in order to enhance user experience.

3. Use of the Wix Platform: Our website is hosted on Wix.com, which provides us with the online platform to showcase and sell our services and products. Your data may be stored through Wix’s secure servers, and they have their own privacy measures in place, which comply with data protection regulations.

 

For more information about how Wix.com processes data, you can visit their Privacy Policy.

 

4. Sharing of Information: We do not sell, rent, or trade your personal information. We may share your information in the following scenarios:

 

With service providers (e.g., payment processors) to facilitate our services.
If required by law to comply with legal processes or protect the safety of our users.

 

5. Data Security: We implement various security measures to protect your personal data. This includes using encrypted connections and secure payment gateways on the Wix platform to safeguard your information during transactions.

 

6. Cookies: Our website uses cookies to enhance user experience and analyze traffic. You can manage your cookie preferences through your browser settings.

 

7. Your Rights: You have the right to access, correct, or delete your personal information at any time. You may also withdraw consent for us to process your data by contacting us at info@terranovasalon.ca.

 

8. Changes to the Policy: We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page, and your continued use of the site implies acceptance of any changes.

 

Contact Information If you have any questions about this Privacy Policy, please contact us:

 

Address: 317 Edward Street S, Thunder Bay, ON, P7E 2G9, Canada
Phone: (807) 622-7727
Email: info@terranovasalon.ca

 

By using our website, you agree to this Privacy Policy and the terms outlined herein.